To know all the information related to the appeal, contact your Divisional secretariat office or the 1924 hotline number.

Eligible for Aswasuma benefits but not yet credited to account. What is the reason for that?

Several factors will affect this

1- Information provided by the applicant is incorrect

2- The applicant has provided false information

3- The information given by the applicant does not match with the bank account information

4- Presence of the same national identity card number in 02 places due to the presence of the national identity card of the applicant or another person in the household in another house (NIC Duplicate)

5- A technical problem

The above mentioned facts should be corrected with the system and through the bank related to the account holder and through the Divisional Secretariat office related to the applicant and the system should be updated. After that, the relevant money will be credited to the account