Integrated Welfare Management System(IWMS)

The core of proposed reform of welfare system will be building a unified Integrated Welfare Management System(IWMS) containing data on all current and former program beneficiaries and new applicants. The IWMS will serve as a single source of verified information on each citizen and their household, and facilitate improved targeting of welfare programs. Information and Communication Technology Agency (ICTA) has procured developers for building a unified social registry for Sri Lanka. ICTA has named new welfare management system as Integrated Welfare Management System (IWMS). Purpose of building a unified social registry for Sri Lanka is to have national data base. Under new reform of welfare benefits system as per Welfare Benefits Act No. 24 of 2002, all citizens who deserving benefits or wish to seek welfare benefits from Sri Lanka Government, shall apply first in the social registry of Welfare Benefits Board (WBB).

Thus, all citizens of Sri Lanka who deserve welfare benefits shall be applied and information of social registry will be verified through mechanism that will be published by WBB from time to time based on the requirements. Applicants shall provide all accurate and correct information to the social registry at the time of registration and thereafter be informed WBB any changes or update of profile of applicant or his/her family. Providing wrong information to social registry will led to disqualify at the time of selecting them for any welfare programme. Therefore, social registry will be heart of new reform and national data base of the country. The SRIS will facilitate entry and updating of beneficiary data and application of the new selection criteria to determine program eligibility.

The WBB will be the owner and custodian of the social registry . Therefore, WBB will be responsible for collection and maintenance of the Social Registry data through Social Registry Unit (SRU) established under the WBB. The SRIS will be housed in the GoSL server and be designed to connect to the Management Information System (MIS) and other government databases. It will enable additional data fields to be added at a later point as new programs are brought into the ecosystem. The SRIS will have appropriate protocols to protect against unauthorized access and sufficient backups to ensure continuity of service. The WBB is responsible to make every possible action to safeguard the SRIS from unauthorized entries by keeping backups daily and provide security systems for the systems. The WBB will have experts in computing systems and programming, data entry officers and grievance officers, and will operate a staffed hotline for resolution of technical problems or data-related queries. After implementation of SRIS, WBB will be responsible to maintain and update the SRIS. This will be the backbone for selection of beneficiaries for any welfare benefit scheme by the Government.